Frequently asked questions
As a patient, can I order products and appliances directly from Savaria-Dent?
Patients can order orthodontic appliances and products only through their doctors and therapists, and cannot purchase directly from us.
Orthodontics is a highly specialised field that requires a high level of expertise. Only with the assistance of a doctor can the correct choice of appliances and professional treatment be ensured. A wrong choice or the use of an inappropriate appliance can lead to serious errors and health problems that can negatively affect the success of treatment and patient satisfaction.
By taking this approach, we can guarantee the best results and patient safety.
For any complaints, questions, requests or assistance, please contact your specialist or therapist.
As a speech therapist, can I order U Concept Trainers for therapy sessions?
Yes, as a speech therapist, you have the opportunity to order U Concept Trainers for therapeutic treatments. These tools have been specifically developed to support early interventions and can effectively assist in correcting speech and oral function issues in young children.
Speech therapists are often the first professionals to encounter children with difficulties such as tongue thrust swallowing, articulation disorders, or weak oral muscles. The U Concept Biotrainer can be an excellent complementary therapeutic tool, helping to develop proper muscle function and correct speech development issues.
If you would like to learn more about the products, their applications, or the ordering process, please feel free to contact us—we’re happy to help!
Where and how can I order a U Concept trainer?
U Concept trainers are only available through professionals - orthodontists, dentists, speech therapists, developmental therapists. The U Concept trainer range is a medical device, and the right appliance is selected after diagnosis.
To help you find the right professional, you can use the ever-expanding Specialist Finder on the U Concept website.
What professionals can help with trainer treatment?
Orthodontists, dentists, paediatric dentists, speech therapists, developmental therapists and, in some cases, ENT specialists can help you to develop a treatment plan and choose a trainer.
What is the right daily wearing time? Is it enough to wear only at night?
Wearing "only" at night is usually not enough to achieve the right efficiency. Compared to the recommended 10-12 hours of wear per day, calculate the child's sleep time and include 1-2 hours of daytime wear per day in the daily routine. An additional benefit of wearing the trainer during the day is the strengthening of necessary muscle functions.
How do we know if another device is needed? How often do you need to change it?
The replacement of the device will be suggested by the technician during the check-ups.
The need for replacement may be due to development, growth, or if the device becomes excessively worn due to wear or other problems (e.g. chafing). This will be decided at the check-ups.
The need to replace the device depends entirely on the individual, and may be every 6 or even 18 months.
What should you do if you see chewing marks on the appliance or if your child chews the trainer?
In the case of chewing marks, check to see how they got on the appliance. Trainers should not be chewed, this is very important!
Chewing marks are most common in the case of bruxism, but can also occur during the initial phase of acclimatisation. It is important to alert the professional at all times to keep the treatment on track. Chewing can indicate a number of things, whether stress, a habit problem, bruxism, or just that the device is new and unusual. It is worth talking to your child about it and helping them to wear it correctly.
Are there cases where the use of a trainer is not recommended?
Discontinue use in case of severe respiratory tract infections, colds, especially if the illness is accompanied by nasal congestion. Wait for full recovery before using again. A few days or weeks off - if not long-lasting and regular - will not hamper treatment.
Trainer treatment is not recommended in cases of severe bruxism or allergies to silicone.
What should I do if the device goes off more than once during the night?
This may be natural at first. Remember, this is a new and unfamiliar thing in the mouth, and getting used to it will take some time, patience and persistence. To help and resolve this as quickly as possible, it is important to practice during the day to get the muscles and mouth used to the appliance.
It is also helpful to clean the nasal passages and make them permeable before putting the device in the mouth, and to blow the nose before going to bed to avoid falling out.
If the appliance continues to fall out of the mouth frequently at night, be sure to report it to a specialist
Is it possible to choose a coloured trainer?
The U Concept trainer range is available in two hardnesses - 30 and 50 Shore - and three colours. The softer 30 shore trainers are available in transparent (clear, water clear), blue and pink, while the harder 50 shore trainers are available in transparent only.
How long will it take to get the trainer?
The time of delivery depends on the protocol of the specialist or doctor's office. If the specialist or practitioner considers that other tests, such as x-rays, are necessary for your child's health, the appliance can only be given to you afterwards. Typically this can also be done within 1-2 weeks.
If no other tests are needed and the specialist has the right trainer in stock, it can be fitted and taken over immediately. If the required size and type of device is not in stock at the time of ordering, depending on the time of ordering, delivery to Hungary is 1-2 working days from our company to our specialist partners.
Besides wearing the trainer, are there any other tasks or exercises that can help?
Yes! In fact! Myofunctional exercises are not only recommended, but are an essential complement to effective treatment in order to make it truly effective and successful.
Exercises are available and can be downloaded from uconcept.eu, but specialists in the field teach additional problem-specific exercises on the controls for successful treatment.
How can we as parents help with regular use?
As parents, it is important to emphasize and help our children understand – in language appropriate for their age – that this new device can really help them. Be patient, as this device is a new and unfamiliar object in their mouth, and it may take some time and patience to get used to it.
Be consistent, praise them often, and even reward them for wearing and cleaning the device. Be sure to incorporate it into their daily routine (e.g., wearing it during story time, drawing, or watching TV), and be sure to check at the beginning to see if they are wearing the trainer and wearing it correctly.
Be aware of any problems! If it causes discomfort for longer than usual, or if it breaks the gums or the inside of the mouth, be sure to consult your doctor or specialist.
Is there a warranty for U Concept devices?
6 months for manufacturing defects.
The warranty does not cover any tears caused by chewing, so please take care to prevent this from happening to your child.
What should you do if your child finds the device uncomfortable?
Be sure to discuss this with your specialist. Sometimes it just takes time to get used to it, as it is a new and unfamiliar object in the child's mouth, which may cause some discomfort at first. However, it may be necessary to customize the device or use a different size or type. This will always be decided by your specialist or treating physician.
How should the device be kept clean?
To maintain the condition of the device, it should be rinsed under running water after each use. For practical and hygienic reasons, it is advisable to keep the device in its own storage box, so you can pick it up and take it with you whenever you travel. It is advisable to leave the storage box open while drying.
Wash thoroughly with a toothbrush once a day. Once a week, or after an upper respiratory tract or oral infection, be sure to disinfect by boiling for 2-3 minutes.
Is it necessary to have an examination performed by a specialist before starting treatment with a trainer?
Yes! If you suspect any problems with your child that could be solved with a trainer, consult a specialist (orthodontist, dentist, speech therapist) who will perform a thorough assessment before recommending a device.
The muscles around the mouth, the position of the tongue, and the position of the teeth are not only responsible for a beautiful smile, but can also affect speech, posture, and even concentration.
How long does it take to see improvement?
This varies greatly, of course. It depends on the existing problem, age, and frequency of wear. The degree of improvement is individual, but it is usually noticeable within 6-8 months, and in many cases, a dramatic change begins. It is advisable to document the change at home with photos at regular intervals, such as weekly or monthly. This can often provide inspiration and motivation for regular wearing.
How often should I go for a check-up?
This depends entirely on your doctor or specialist, as well as your child's age, the problem at hand, and any other treatments. Typically, check-ups with the trainer take place every 2-3 months, but your doctor may recommend a different frequency.
Is there a user manual for the trainer?
Yes, each device comes with a user manual, and a specialist will also explain how to use it correctly.
Additional information and videos are available on the uconcept.eu website under the Documents menu item.
Where can we find information about trainers?
How and where can we find professionals who offer trainer treatment?
You can search for our trainer professionals by name and location in the constantly expanding professional search engine at uconcept.eu. It is also worth searching for UConcept on social media, where many excellent professionals share useful content and practical advice.
Where can we find information about selecting exercises and determining their order?
This is always tailored to the individual and is determined by the treating professional (orthodontist, speech therapist).
The information booklet containing myofunctional exercises can be helpful.
Are the exercises available in downloadable format?
Yes, our information booklet containing recommended myofunctional exercises is available in downloadable format on the uconcept.eu website. Useful content and exercises to help improve the effectiveness of treatment are continuously uploaded to the U Concept YouTube channel.
What should you do if you see signs of damage, discoloration, or deformation on the trainer?
Stop using it and consult a specialist as soon as possible! A damaged device will not function properly and may even be dangerous. Your doctor or specialist will provide you with information about the warranty.
At what age should you first consult with specialists?
As soon as you suspect a problem, it is advisable to consult a specialist immediately to prevent more complex problems later on.
U Concept trainers can be used from the age of 3 to correct dental abnormalities, improve tongue position and thus speech, and strengthen the muscles around the mouth. All of these can have a positive impact on a child's daily life, improving their self-confidence and even their posture and concentration.
Is sampling necessary to select the appropriate trainer?
Not in all cases.
Generally, a thorough examination of the oral cavity and bite (occlusion) is sufficient for the specialist, but in some situations, sampling may also be necessary. Sampling involves a simple and quick impression taken in dentistry, after which the appropriate device can be selected with precision.
Can trying out or selecting a trainer cause pain or discomfort?
Like other myofunctional trainers, the devices in the U Concept trainer family may seem a little uncomfortable and cause some discomfort when first used. Keep in mind that you are putting something new and unfamiliar in your mouth, which will take some time, patience, and perseverance to get used to. This will pass completely over time, and its use will become natural.
It is precisely to avoid discomfort that our U Concept trainer products are made from silicone, making them much more comfortable to wear.
In case of discomfort or mild pain, reduce the wearing time until the pain subsides, then gradually return to regular use.
However, if the discomfort persists and does not subside, or if it causes redness, breaks the gums or oral mucosa, or causes other allergic reactions, be sure to consult your doctor or speech therapist so that the device can be properly adapted to the patient or, if necessary, a different type or size of device can be selected.
Are there any medical conditions that would prevent the use of the trainer?
The U Concept trainer is not recommended for use in cases of upper respiratory tract disease with severe nasal congestion or untreated cleft palate. In cases of neurological or muscular dysfunction, consult a specialist about the possibility of trainer treatment.
One of the main considerations for trainer treatment is that it should only be used in cases where there are no physical obstacles to nasal breathing or oral muscle function.
How many appointments with the specialist are needed before we receive the appropriate traine?
The first appointment with any specialist will involve diagnosis (assessment of condition, bite, breathing, habits). After establishing an accurate diagnosis and consulting with the parent, the appropriate U Concept device may be selected and tried out immediately.
So, if the specialist has a U Concept trainer in stock, you can take it home with you after the first appointment.
If your specialist does not have the right device in stock, you can expect a delivery time of 1-2 business days, and you can pick up the device at your next consultation.
However, if the specialist or doctor deems it necessary, they may request additional tests, such as an X-ray, before handing over the trainer, in which case the trainer will only be handed over after these tests have been performed.
How can we use the device at home? How long will it take for my child to be able to insert the trainer correctly on their own?
Children usually learn to use the device confidently at home within a few days, but parental assistance and supervision are still necessary during the first few days. Check that the device is inserted in the correct direction in the mouth and that it is cleaned and stored properly. Children are usually very adept and after 2-3 weeks they will be able to use the trainer completely independently and incorporate it into their daily routine.
As a parent, how often should I check that the device is positioned correctly in my child's mouth?
The first few weeks should definitely be about getting used to it and learning. During this period, it is worth working with the trainer together – using it, cleaning it – and checking more often that everything is okay with wearing it, that the device is in the right position in the mouth, and that wearing it does not cause any problems.
Later, it is enough to check 1-2 times a week to make sure that the trainer does not fall out of the mouth at night, that there are no signs of damage, and that the child is not biting it.
What activities at home can it be used for?
During calm, passive periods: reading, drawing, watching TV, using the computer, playing games.
It is important that the child does not talk, eat, or chew on the device while wearing the trainer!
What should you pay attention to when the trainer is in your child's mouth?
Do not talk while wearing it, do not bite or chew on the device, and do not jump around while wearing it.
Keep your lips closed, place your tongue on the roof of your mouth, and squeeze your teeth together slightly. Make sure to breathe through your nose (keep your mouth closed and your lips together).
What motivational tools can we use to help?
Trainer treatments are typically long-term, so patience and perseverance are required. However, persistent use will bring the long-awaited results and success.
During this longer-term treatment, we must motivate and support our child to wear the device actively. Stickers, a personalized reward system, or parental support can be motivating for younger children.
How hard is the device?
The U Concept trainer family devices are available in two hardnesses – 30 and 50 Shore.
The softer, 30 Shore version provides greater comfort and is easier to get used to, which is key to effectiveness, as trainers only work when used regularly. The 50 Shore version is more resistant to stress-induced teeth grinding, so children chew through the device more slowly.
According to the recommended protocol, it is advisable to start treatment with a Shore 30 (softer) device and switch to a Shore 50 device if necessary (frequent chewing).
Should I keep the trainer box and user manual?
It is advisable to keep the plastic storage box and store the trainer in it when not in use. It is advisable to keep the user manual, which contains important hygiene and usage information, but it can be downloaded from our website uconcept.eu at any time.
Where can we find information about the manufacturer of the product?
The developer and manufacturer of U Concept trainers is Savaria-Dent Kft. Since its foundation in 1990, our company has been distributing orthodontic products to orthodontists and their reseller partners. Our own orthodontic products are manufactured at our Hungarian facilities in Szombathely, from where they are shipped to many locations around the world.
Our website: savariadent.hu
What can you expect during a check-up? How should you prepare?
Be sure to bring your clean device with you to the check-up. Your doctor or speech therapist will check your trainer in your mouth to see if it fits properly and, if necessary, choose a different type or size of device.
No special preparation is necessary for the check-up, just bring yourself and your trainer. 😊.
How is the initial assessment carried out? What should we tell the child about it?
The specialist will assess the condition of the child's teeth and the position of the upper and lower dental arches in relation to each other. They will also examine the position of the tongue at rest and during swallowing.
The efficiency of nasal breathing will be checked, and some facial photos may be taken for documentation purposes.
The examination is painless!
Where can we find information about the manufacture and distribution of the trainers? Are these domestic or foreign companies and products?
The developer and manufacturer of U Concept trainers is Savaria-Dent Kft. Since its establishment in 1990, our company has been distributing orthodontic products to orthodontists and their reseller partners. Our own orthodontic products are manufactured at our Hungarian site in Szombathely, from where they are shipped to many parts of the world.
For more information about the company, visit savariadent.hu, and for information about the distribution of U Concept trainers, visit uconcept.eu.
What should we do if we notice a problem with the device or encounter any difficulties?
- If the device breaks, cracks, or becomes deformed: stop using it immediately, put it back in its box, and contact your doctor or speech therapist. Be sure to take it with you to your next consultation.
- If it causes pain, sores, or chafing: temporarily reduce the wearing time and be sure to consult a specialist. If necessary, they will customize the device, choosing a different size or type if needed.
- If your child is very resistant to wearing the trainer, try to find out the reason—is it uncomfortable, does it fit poorly, or are they tired? Talk to them about it in a calm environment and help them understand why this device is necessary and what benefits regular use of the device can bring.
- IMPORTANT: Never try to bend, cut, or glue the device at home!
Can it be used during tooth replacement?
Yes, in fact, in many cases it is particularly beneficial! The tooth replacement period (ages 6–12) is when the teeth and jawbones are malleable, and bad habits (e.g., mouth breathing, improper swallowing) can be corrected particularly well.
Don't worry if teeth grow out or move during this time, as this is a natural process. The trainer helps to "guide" the dental arches and muscle work in the optimal direction during this period.
Can the trainer be used if the new tooth is hidden in front of/behind/out of alignment with the teeth?
Yes, in fact, it is particularly useful in such situations. The trainer helps to align and regulate the position of the teeth and supports the natural process of tooth replacement.
As a parent, it is important to ensure that the trainer is worn regularly during tooth replacement, as this will achieve the best results!
However, if the permanent tooth emerges extremely early, always check that it is positioned "inside" the trainer so that the edge of the trainer does not prevent it from erupting.
Do I need any equipment for the exercises?
- Some myofunctional exercises may require different equipment, but all of them can be found in every home and do not require any special items.
Your chosen doctor or speech therapist, as well as the Exercise Information Booklet developed for U Concept trainers, will help you select exercises tailored to your specific needs.
It is a good idea to incorporate these exercises into your daily routine (e.g., before bedtime) and even practice them together with your child in a playful way.
- Why are myofunctional exercises important in addition to the trainer?
The trainer itself is an "aid," but active myofunctional exercises (muscle training) are what make the treatment truly effective. Their purpose is to:- 🌬️Strengthening nasal breathing – helps to develop healthy breathing patterns, which are key to the development of the palate and jawbone.
- 👅 Improving tongue position – the correct resting position of the tongue (on the palate) supports the expansion of the dental arches and the proper growth of the jawbone.
- 👄 Strengthening lip closure – helps prevent open bite and promotes harmonious development of facial muscles;
- 💪 Training the muscles around the face and mouth – improves speech, swallowing, and eating.
- How does the child benefit from this?
- Faster, more stable treatment results
- Reduced chance of relapse after treatment
- Harmonious facial development
- Healthy breathing, swallowing, and muscle function.
Are there any harmful side effects associated with wearing the device?
When selected appropriately and used correctly, there are no harmful effects associated with using the trainer.
What should parents pay attention to?
- Initially, check that the child is using it correctly (correct direction, mouth closed, breathing through the nose).
- If the child chews or bites the device, consult your doctor or speech therapist. In this case, consult your doctor or speech therapist.
- Incorrect use (e.g., with the mouth open, without breathing through the nose) may reduce effectiveness.
Up to what age can the trainer be used? Is it only recommended for preschool and elementary school children?
The trainer is ideal for ages 4–12, but certain types (UBrace, UPilot) can also be used during adolescence. A specialist will decide what is most appropriate for a given age and deviation.
IMPORTANT: The earlier we start treatment, the easier and more effective it will be!
Is it enough to buy one device? Or can it wear out if the child wears it for a long time?
The lifespan of the device depends largely on how the child treats it. If they do not chew or deform it, it can work well for months or even years if used correctly.
However, if there are bite marks, cracks, or wear and tear, talk to your specialist, as in some cases it may need to be replaced.
Parental task: Check the condition of the device regularly and notify your doctor or speech therapist if you see any damage!
How can I find out who offers trainer therapy in my area?
The distributor search engine on the uconcept.eu website is a quick and reliable solution, allowing you to search by field of expertise, county, town, and name. The list is constantly expanding.
Is it possible that the softer trainer is not suitable for us?
This is a possibility, which is why we manufacture U Concept trainers in two hardnesses (30 and 50 Shore).
Shore 30 devices are very comfortable due to their softness, which also helps with the adjustment phase. However, due to this same characteristic, they are more susceptible to chewing than Shore 50 devices if used incorrectly (cutting). According to the recommended protocol, it is advisable to start treatment with the softer Shore 30 device and switch to the Shore 50 device if necessary (frequent chewing).
Trust the professional's decision: gradual progression is important, but choosing the optimal material strength is a professional matter.
How can you check if your child is breathing properly through their nose? What should you do if something is wrong?
First, observe whether your child is breathing through their nose. If you notice that your child's mouth is often open, observe them more closely, e.g., while they are sleeping or engrossed in play.
If your child's mouth is typically open in a way that you consider "cute" while they are sleeping, this may indicate mouth breathing. An open – gaping – mouth can also be observed during the day, while playing intensely, drawing, or watching TV, which may also indicate this. In these cases, it is advisable to consult a specialist – an ear, nose, and throat doctor – and have the tonsils checked.
When does trainer treatment end?
The goal of treatment is to restore basic functions (nasal breathing, proper swallowing, lip closure) and ensure harmonious development of the dental arches and jawbones.
Of course, the duration of trainer treatment depends on the nature of the deviation and the frequency of wear.
⏳ General duration: 6–18 months, but this depends entirely on individual characteristics, cooperation, and the stage of tooth replacement (for informational purposes only).
🎯 Closure: The treating professional decides when the treatment ends and whether other treatment methods or therapies are necessary in addition to the current one. Progress can be monitored very well during check-ups.
TIP: Regular wearing + myofunctional exercises are the keys to success, so treatment time may be shorter.
Why are myofunctional exercises important in addition to the trainer?
The trainer itself is an "aid," but active myofunctional exercises (muscle training) are what make the treatment truly effective. Their purpose is to:
- 🌬️ Strengthening nasal breathing – helps develop healthy breathing patterns, which are key to the development of the palate and jawbone;
- 👅 Improving tongue position – the correct resting position of the tongue (on the palate) supports the expansion of the dental arches and the proper growth of the jawbone;
- 👄 Strengthening lip closure – helps prevent open bite and promotes harmonious development of facial muscles;
- 💪 Training the muscles around the face and mouth – improves speech, swallowing, and eating.
How does your child benefit from this?
- Faster, more stable results
- Reduced chance of relapse after treatment
- Harmonious facial development
- Healthy breathing, swallowing, and muscle function
It is worth incorporating these exercises into your daily routine (e.g., before bedtime) and even practicing them together with your child in a playful way.